Privacy Policy

SyncEdU Privacy Policy

Effective Date: Sept 01 2025 Last Updated: Sept 01 2025 

SyncEdU (“we”, “our”, “us”) is committed to protecting the privacy and personal data of our users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.

1. Data Controller

SyncEdU is the data controller responsible for your personal data. If you have any questions about this policy or your rights, please contact us at: Email: lionel.lodge@syncedu.net Address: 286 King Street, London, England

2. Data We Collect

We may collect and process the following categories of personal data:

• Identity      Data: Name, email address, user ID, and account credentials
• Usage      Data: Interactions with our platform, learning progress, and system      engagement
• Technical      Data: Device type, browser information, IP address, and access logs
• AI      Interaction Data: Prompts, responses, and feedback submitted during      use of SyncEdU’s AI tools

3. How We Use Your Data

We process your personal data for the following purposes:

• To      deliver and improve our educational services
• To      personalize your learning experience
• To      monitor progress and system performance
• To      maintain platform security and integrity
• To      analyze anonymized learning data for system development and educational      research

We do not use your data for profiling or automated decision-making that produces legal or significant effects.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

• Consent:     Where you have given clear consent for processing
• Contract:     Where processing is necessary for the performance of a contract
• Legitimate      Interests: For platform improvement, research, and service delivery
• Legal      Obligation: Where required by law

5. Data Storage and Security

All data is stored on private, secure serversoperated exclusively by SyncEdU. We do not use generic or third-party AI tools. Our infrastructure is designed to ensure:

• End-to-end      encryption
• Role-based      access controls
• Regular      security audits and updates

6. Data Sharing and Disclosure

We do not share, sell, or disclose your personal data to any third-party companies, organizations, or advertisers. Your data remains private and is used solely within SyncEdU’s secure systems.

7. Use of Learning Data

We reserve the right to use anonymized and aggregated learning data to:

• Improve      our educational systems and AI models
• Chart      learner development and platform engagement
• Inform      curriculum design and feature development

This data is never used to identify individuals and is never shared externally.

8. International Data Transfers

SyncEdU does not transfer personal data outside the UK or EU unless adequate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Your Rights Under GDPR

You have the following rights:

• Access:     Request a copy of your personal data
• Rectification:     Correct inaccurate or incomplete data
• Erasure:     Request deletion of your data (“right to be forgotten”)
• Restriction:     Limit processing of your data
• Objection:     Object to processing based on legitimate interests
• Portability:     Receive your data in a structured, machine-readable format

To exercise these rights, contact us at lionel.lodge@syncedu.net.

10. Data Retention

We retain personal data only as long as necessary for the purposes stated above. Learning data may be retained in anonymized form for research and system development.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO).